To ensure the health and safety of our customers and employees, we are modifying the hours and services available at all locations until further notice. All Farmers employees will receive their regular pay, and we stand committed to assisting our customers.
Effective Wednesday, March 18, 2020, we will close:
- Magnolia – Hollensworth
- Magnolia – University
- East Camden
- Rockport
- Hope South
All other Bank lobbies will be available only by appointment for transactions that cannot occur by drive-thru, phone, or online. Access for customer safe deposit boxes will be available by appointment at any branch. We ask customers to call 855-855-3268 to schedule a time for a visit.
We encourage customers to utilize all non-lobby-based banking services when possible for the coming weeks, including:
- Drive-thrus, ITMs, and ATMs are available for most banking transactions. Please visit MyFarmers.Bank for all drive-thru hours and ATM/ITM locations. ITMs provide expanded live teller services from 7 am to 7 pm Monday thru Friday, and 8 am to 3 pm on Saturdays.
- Online banking and mobile banking apps (On Apple and Android devices) are available for 24/7 services to check balances, pay bills, deposit checks, and transfer funds.
- The Farmers Bank & Trust Customer Care Center will be open for all questions and assistance from 7:30 am to 6:00 pm Monday through Friday, and 9:00 am to 12:00 pm on Saturday by calling the toll-free line at 855-855-3268. The Customer Care Center can also be contacted via live chat at MyFarmers.Bank.
All of our locations have increased the frequency of sanitizing all customer and employee spaces. We ask that all employees and customers that are sick, especially those with a fever or in a high-risk group, stay home.
Please continue to check our website, www.MyFarmers.Bank/covid19, and social media pages, Facebook at www.facebook.com/farmersbankandtrust and Twitter at www.twitter.com/myfbtbank, for continuous updates.
For more information on how to protect yourself, and what to do if you think you are sick, click here.
For our Texarkana residents, Bowie County/Texarkana, TX and Miller County/Texarkana, AR formed a joint Emergency Operations Center. You can find resources and information from them, including closures, on their website here.
